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Universal Cents Posts

5 Ways to Increase Employee Engagement

Definitions of employee engagement differ. Some say it means the level of enthusiasm employees have, or their level of satisfaction. To me, it’s more about relationships. And those relationships are critical to retain top talent, improve operations, and enable success.

Here are five simple ways to increase employee engagement.

  1. Talk to them
  2. Be with them
  3. Train them
  4. Understand their problems
  5. Move them (give them new challenges)

What are you doing to ensure your team knows the importance of their work?

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Eric Ravenscraft – The Flood of Data

A growing body of research highlights the strain on our ability to read, understand, process, and take action on the flood of news with which we’re confronted.

Eric Ravenscraft

Just as my post the other day about Facts and Falsities started with a quote meant to discuss world news; Ravenscraft’s quote has a connection to business data too. How do leaders deal with the flood of information available from which to make strategic decisions? How do you keep yourself from being overwhelmed? The key is time. The longer you have to process information, the more likely you are to get to the truth. But you don’t always have a lot of time, so what then? Ravenscraft ultimately recommends a balanced social media and news balance to counter the news world’s rush of information. For the business world, the connection seems to be to develop a few key sources of trusted data from a few disparate sources. And when possible, pause and reflect.

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Steven Sloman – Facts and Falsities

We just don’t have time to separate the facts from the falsities. Even fact-checkers don’t have time.

Steven Sloman

Steven Sloman is a professor at Brown University. This quote came from an interview in which he was discussing “fake news.” I want to apply the quote to the mass of information business leaders have to sort through (quant and qual), since they have a similar problem, what to believe? Sloman explains the need to be more reflective and not believe everything, consider the possibility that information is wrong. More importantly, leaders have to be ok challenging the data and the people giving it to them civilly. Creating a community of honesty and communication in which everyone works together to discover the best answer. In the long run, Sloman says, the truth wins out.

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Michelle Stansbury – Innovation Focus

You can get caught up in all the dazzle that’s out there right now with innovation and technology, but you have to stay close to the problems that you’re trying to solve in your institution — they’re different for every institution — and make sure that the innovation you’re trying to lead has a solid ROI to it.

Michelle Stansbury

Michelle makes an excellent point about context. Focusing on any corporate effort, be it in the sustainment of current operations or the development of new ones, needs to have potential and purpose.

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The Source of Advice

Pay attention to who is giving you advice.

It’s important, of course, to know the type of advice you’re seeking. I’ve seen advice broken up into four categories; discrete advice, counsel, coaching and mentoring.

Discrete advice and counsel have to do with developing options and getting guidance on an approach, so perhaps seeking out a generalist, or a vast number of advisors is wise. And those advisors don’t necessarily need targeted experience in the issue you have.

On the other hand, coaching and mentoring require increased precision, experience, and talent for support. But always consider seeking consensus from multiple sources to overcome any potential bias.

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